Your online partner since 2003

Delivery Information

Shipping information

Your order will be dispatched from our Warehouse in Germany or The Netherlands. Please make sure that the shipping address is correct as we're unable to redirect orders once they are on their way to you. Orders within the EU usually arrive within 3-7 business days after we have received your payment.  If you are not in when your parcel arrives, it might be left in a safe place or there will be details on how to pick up your order or rearrange delivery.


Delivery costs

Shipping costs are calculated automatically at the checkout page and in your shoppingcart, when both the destination and delivery service are selected. Our carriers deliver during normal business working hours and may require a signature on receipt.

Estimate Shipping Charges

Our system can calculate the estimate shipping charges based on the contents in your shopping-cart. 
To do this follow below steps.

1. Add a product to your cart
2. Click on the shopping-cart (top right corner)  
3. A popup window will appear, in this window click on the button "SHOPPING CART" 
4. A new window will appear, click on the + Estimate Shipping & Taxes  
5. Fill in the credentials and click the button "GET QUOTES" 

If your location is not mentioned, please email us at and we will get a shipping quote for you.


We want to sort out any issues with faulty items straightaway. As soon as you discover a fault, please contact us asap with the order number, and a description of the fault. We’ll get back to you as soon as possible with a solution.
Available by Telephone: +31 (0) 546 432013 (Monday - Thursday  10h - 16h) Fridays closed.